Privacy Policy

1. Information We May Collect

When you submit a travel enquiry or contact us, you may provide information such as:

• Your name and contact number, including WhatsApp number if supplied.
• Your email address.
• Proposed travel date, group size and preferred travel or accommodation arrangements.
• Any other details you choose to include in a message or enquiry.

Basic technical information, such as browser or device information and website usage data, may also be processed by the website host or other tools used to operate the site, depending on their configuration.

2. How We Use Information

Information you submit may be used to:

• Respond to your enquiry and prepare a suitable travel proposal.
• Contact you about dates, group requirements, accommodation or itinerary details.
• Coordinate requested travel-related services with relevant providers, where necessary to respond to your request.
• Maintain business records, help prevent misuse and improve our enquiry process.
• Meet applicable legal or regulatory obligations.

We do not describe an enquiry submission as a confirmed booking. Any booking or service arrangement will be subject to the relevant confirmation and provider terms.

3. Sharing of Information

We may share relevant information only where reasonably needed to handle your request, operate the website, or meet legal obligations. This may include travel, accommodation or transport providers you ask us to coordinate with, as well as website hosting, email or technical service providers.

We do not sell your personal information. Third-party providers may handle information under their own privacy policies and terms. Please check those policies when using their services.

4. Cookies and Website Technologies

This website may use essential technical features required to display and operate its pages. If analytics, advertising pixels, embedded content or other tracking technologies are enabled, they may collect usage information according to their settings and applicable notices. Update this section to identify any such tools actually installed on your website.

5. Data Security

We take reasonable steps appropriate to our operations to protect enquiry information against unauthorized access, loss, misuse or disclosure. However, no website or method of electronic transmission can be guaranteed to be completely secure.

6. Data Retention

We may retain enquiry details for as long as reasonably necessary to respond to you, manage related travel arrangements, maintain appropriate business records and comply with legal obligations. Actual retention periods depend on the nature of the enquiry and applicable requirements.

7. Your Choices and Requests

You may contact us to ask about personal information you have provided, request correction of inaccurate details, or ask us to stop using your information for further enquiry follow-up, subject to applicable legal and operational requirements.

8. Third-Party Websites

Our website may link to third-party websites or services. We do not control their privacy practices. Review the privacy policy of each third-party service before providing information to it.

9. Children's Privacy

This website is intended for people making travel enquiries and is not designed to knowingly collect personal information directly from children. A parent or guardian should make enquiries and provide any information needed for a family trip.

10. Changes to This Policy

We may update this Privacy Policy when our services, website or legal obligations change. The updated version will be published on this page with a revised “Last updated” date.

11. Contact Us

For privacy-related questions or requests, contact Destination Tourism using the contact details below.